CRM Systems

This is a simple definition of CRM.

Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, productivity, and more.

A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.

Who is CRM for?

A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success. A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.

With visibility and easy access to data, it's easier to collaborate and increase productivity. Everyone in your company can see how customers have been communicated with, what they’ve bought, when they last purchased, what they paid, and so much more. CRM can help companies of all sizes drive business growth, and it can be especially beneficial to a small business, where teams often need to find ways to do more with less.

Here’s how a CRM system can help your business today.

up to +30% lead conversion
up to +30% sales
up to +35% Sales Productivity
up to +35% Customer Satisfaction
up to +38% Faster Decision-making
up to +25% Revenue

features & benifites

leed management
  • » Lead generation tools
  • » Lead scoring
  • » Lead source tracking
  • » Exporting & importing leads data
  • » Web forms Integration
Contact management
  • » Contacts history
  • » Contact ranking
  • » Contacts activities & interactions
  • » Decision-maker ranking
Organization management
  • » Organization history
  • » Organization ranking
  • » Organization activities & interactions
Opportunites module
  • » Opportunity priorities
  • » Expected closing date
  • » Probability of closing deal
Quotes
  • » Opportunity priorities
  • » Expected closing date
  • » Emailing quote as PDF
  • » Build quote parameters on the run
Documents and files
  • » Organize documents into folders
  • » Internal and external files are both supported
  • » Create new document using rich editor
  • » Share documents through all CRM modules
Calender
  • » Meetings scheduling
  • » Phone calls and events reminders
  • » To Do / Notes arrangement
  • » Follow-up contact notifier
Reports
  • » Lead and contact analysis
  • » KPI reports
  • » Data is presented In tables, charts and dashboards
  • » Sales journey tracking reports
  • » Dead leads nurturing reports
Notifications
  • » Lead tracking notifications
  • » Contact activities notifications
  • » Personalized reminders
CRM workflow
  • » Systematic work conditions
  • » Sales pipeline customization
  • » Smart workflow with pre-defined parameters
Sales automation
  • » Guidelines settings and configurations
  • » Automating repetitive tasks
Social integrations
  • » Integrating with your favorite apps
  • » Generating lead forms
  • » Studying your customer’s behavior

Get just what you need today then scale as you grow..

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